什么是个人备注?
个人备注,在 LiveAgent 内称为内部工单,是一种很好的信息交流方法,可以避免被第三方发现。您可以创建个人备注向特定收件人发送信息。个人备注是向团队成员传递重要信息的实用方法,代理和客户完全不会发觉。
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