M4Markets如何通过LiveAgent提供AI驱动的支持
了解M4Markets如何通过LiveAgent的AI聊天机器人和自动化功能减少代理工作量并将国际参与度提高80%。
1 July – 31st August 2026 *extended
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Small business
Affordable ticketing platform for smaller support teams
+ free AI Agents
$15 $10
Save 33%
per month billed annually for new users (until January 1st, 2027)
- AI Agents
- Ticketing
- Live chat
- Knowledgebase
- Customer Portal
- Contact forms
- Automation rules
- Integrations
- Multiple language support
Medium business
A versatile and balanced plan for full-scale customer support
+ free AI Agents
$29 $19
Save 33%
per month billed annually for new users (until January 1st, 2027)
- Everything in Small plan
- AI Agents incl. full setup
- Call center & IVR
- Time Rules
- Reports
- Proactive chat invitations
- Agent ratings
- Sound configuration
- Service levels (SLA)
- SSO
- Custom roles
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Large business
An all-inclusive plan with all features and capabilities
+ free AI Agents
$49 $33
Save 33%
per month billed annually for new users (until January 1st, 2027)
- Everything in Medium plan
- Time tracking & Audit log
- Audit log
- X
- Viber
- Telegram
Enterprise
A full-scale solution with extra support & exclusive services
+ free AI Agents
$69 $46
Save 33%
per month billed annually for new users (until January 1st, 2027)
- Everything in Large plan
- Almost unlimited
- Dedicated account manager
- Priority support
- Assisted channels integration
- Branding Free
- Custom billing setup
- Service review call and reports
- Scheduled release management
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Small business | Medium business | Large business | Enterprise | |
|---|---|---|---|---|
$19
$13 per month for new users (until January 1st, 2027) | $35
$23 per month for new users (until January 1st, 2027) | $59
$40 per month for new users (until January 1st, 2027) | $85
$57 per month for new users (until January 1st, 2027) | |
| Pricing | ||||
Per agent/month billed annually
Annual pricing is billed yearly and calculated based on the number of agents you add to the system. If you add more agent seats during the year, a top-up request will be generated at the same reduced rate. | $15
$10 | $29
$19 | $49
$33 | $69
$46 |
Per agent/month billed monthly
Monthly pricing is billed monthly and calculated based on the number of agents you add to the system. If you add more agent seats during the month, a top-up request will be generated at the same reduced rate. | $19
$13 | $35
$23 | $59
$40 | $85
$57 |
| AI features | ||||
AI Answer Assistant
Boost your support agents' efficiency and utilize AI to generate professional responses to customer inquiries & refine answer drafts based on provided instructions. | ||||
AI Chatbot
Boost your support agents' efficiency and utilize AI to generate professional responses to customer inquiries & refine answer drafts based on provided instructions. | ||||
24/7 AI chat with seamless human escalation
Boost your support agents' efficiency, utilize AI and let the chatbot's AI agent decide when to transfer the chat automatically. | ||||
AI Tickets Responder with AI Agent-Spam prevention
Boost your support agents' efficiency, utilize AI and let an AI agent answer incoming tickets while preventing spam and irrelevant requests. | ||||
AI Self-Learning Loop with Ticket to Memory
Boost your support agents' efficiency, utilize AI and turn resolved support tickets into structured knowledge. | ||||
AI Ticket Validation & Autoresponse
Boost your support agents' efficiency, utilize AI and deliver instant, personalized responses to incoming tickets. | ||||
AI Ticket Triage & Categorization
Boost your support agents' efficiency, utilize AI and automatically read incoming support tickets and assign the correct category tag. | ||||
AI Ticket Summary catch up
Boost your support agents' efficiency, utilize AI and analyze a ticket, filters out system logs to focus on human messages only, and generate a concise "Executive Summary". | ||||
AI Spam & Irrelevance Filter
Boost your support agents' efficiency, utilize AI and parse raw ticket data such as headers, HTML, and body, and apply your specific business context. | ||||
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