什么是已解决工单?
当客户或代理点击解决按钮时,工单被视为已解决。根据规则或静止一段时间后,工单状态也可以自动变为已解决。
已解决工单是工单生命周期的最后一个阶段。当工单已解决后,根据情况可以重新打开。
Join our community of happy clients and provide excellent customer support with LiveAgent.
我们的网站使用cookies。点击继续我们将默认为您允许我们将cookies部署在我们的网站上。 隐私和cookie政策.
Answer more tickets with our all-in-one help desk software. Try LiveAgent for 30 days with no credit card required.
Hello, I’m Andrej. We’re thrilled to invite you to an exclusive software demo where we’ll showcase our product and how it can transform your customer care. Learn how to achieve your business goals with LiveAgent or feel free to explore the best help desk software by yourself with no fee or credit card requirement.
Andrej Saxon | LiveAgent support team