什么是优质的客户服务?
优质的客户服务是为客户提供的卓越服务。它不仅是解决问题和销售产品和服务,还在于超出客户的期待和要求,最大化公司可以为客户的帮助。关键是尽可能快地解决每一个问题和询问,给予专业、有价值的回答。
许多现有方法可以提升客户服务水平,例如客户服务培训。
LiveAgent is a customer service software that offers support portal and data migration services for e-commerce and marketing industries. It also provides solutions for different types of businesses, including small and medium-sized enterprises, professional marketers and large agents. The software integrates various features such as contact forms and social media, making it a stable and affordable system compared to older software such as ZenDesk. LiveAgent has won multiple awards and certificates and is compatible with GDPR regulations.