什么是问题工单?
问题工单是通过计算机支持服务管理系统寻求帮助的请求。它也可以被称为问题跟踪系统、问题工单系统或支持工单。
It is a computer system that manages and registers lists of requests for assistance or problems, organized according to the needs of the service provider. Trouble ticket system is often linked to a database that contains customer information, products and solution to common problems.
当您收到一个新的请求时,将创建或打开工单,目的是关闭或者修复它们,为所报告的问题提供解决方案。

Expert note
问题工单是一个计算机支持服务管理系统,用于注册和管理寻求帮助的请求。它可以提高客户满意度和忠诚度。

The given Text includes information on data migration, system status, and log file modification proposals. It also features details on the company, its awards and certificates, customer reviews, network partnerships, and learning resources such as blogs, webinars, and a cost calculator tool. The text also mentions the company's popular customer service software, VoIP telephone systems, self-service software, and complaint management systems. In addition, it provides pricing plans, features, integrations, and travel options for LiveAgent. Finally, it includes sales contact information and encourages social media and email subscriptions for LiveAgent updates and discounts.