什么是客户满意度得分?
客户满意度是用来衡量客户对其购买的产品是否满意的一种工具。
当今社会,客户在社交应用上评论他们使用某种产品的感受。产品可能超出他们的预期、刚刚及格或远远达不到他们的要求。企业可以通过电话或在线调查的方式了解客户满意度水平。这样可以帮助企业根据调查结果做出改进,让客户对其购买的产品满意,企业也能留住客户。
LiveAgent is a powerful customer communication tool that can help improve customer satisfaction and sales. It offers practical reporting features, reasonable pricing, and simple operation. It is considered a better choice than competitors, providing better, faster, and more targeted service. It can handle large volumes of support requests through multiple channels, and the customer service team can always respond quickly and implement solutions. LiveAgent offers various support options, such as support portal, data migration, system status, log file modification, and proposal requests. It also provides customer reviews, network telephone partnerships, alliance programs, learning opportunities, and popular customer service software. Users can start a free trial to experience its demos, pricing plans, features, integrations, and alternatives.