Български 
Čeština 
Dansk 
Deutsch 
Eesti 
Español 
Français 
Ελληνικα 
Hrvatski 
Italiano 
Latviešu 
Lietuviškai 
Magyar 
Nederlands 
Norsk bokmål 
Polski 
Română 
Русский 
Slovenčina 
Slovenščina 
Tagalog 
Tiếng Việt 
العربية 
English 
Português 
什么是服务台？
A Service desk is a single point of contact between the company and customers, users, business partners. It is created as a part of customer support and its purpose is to help users with requests and problems. One of the essential components of a service desk is the IT service desk ticketing system, which helps in organizing and tracking user requests.
服务台可以是特定的帮助台或只是一个信息收集系统。服务台还可以被定义为信息技术服务管理工具，因为它使用信息技术基础设施库提供服务。服务台也需要使用管理系统。
如果您刚刚浏览完服务台页面，接下来可能会对服务台软件术语感兴趣。这篇文章将帮助您了解更多有关提升客户服务的术语和技巧。
想要进一步提高您的客户服务？可以查看客户服务顾问，这篇文章详细介绍了客户服务顾问的角色及其在提升客户体验中的作用。
此外，了解Yootel的集成信息也将对您大有帮助。通过这篇文章，您将看到如何利用Yootel和LiveAgent的结合来改善您的呼叫中心服务。
最后，您可能还会对不同行业的服务台解决方案感兴趣。这篇文章展示了LiveAgent如何在不同行业中灵活应用，帮助您发现适合您业务的最佳解决方案。
Explore inspiring success stories of diverse companies using LiveAgent to enhance customer satisfaction, loyalty, and revenue. From global travel agencies like SATUR to innovative startups like FrëschKëscht, discover how businesses thrive with tailored customer support solutions. Start your 14-day free trial today – no credit card required!
