搜索和替换

LiveAgent's search and replace feature automatically masks sensitive data in incoming messages, protecting privacy by replacing specific characters. Start a free 14-day trial without a credit card to enhance your customer service.

您的客户是否给您发送了您不想在帮助台中显示的私人信息？

LiveAgent可以自动在每条传入的消息中搜索字符，并将其显示或存储在数据库中之前，将其替换为其他内容。

您可以用随机字符或数据隐藏数据。应用屏蔽数据的主要原因是为了保护分类到个人敏感数据的数据。

比如，它可以阻止帮助台操作人员查看账单系统中的信用卡号码（该功能可以将信用卡号码从123456789打码为123XXXX789）。

根据PCI安全标准，敏感数据显示时必须要屏蔽，并且存储的敏感数据不可读。

Encrypt sensitive data with ease

Use our search and replace feature to mask sensitive customer data. Try it today. No credit card required.

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Are you looking for a feature-rich help desk solution? LiveAgent is a help desk software with more than 180 features available.

功能

了解 LiveAgent 的多渠道服务台软件功能，提升您的客户服务体验。探索 Ticket 管理系统、代理管理、冲突侦测、审计日志等全面特性，适合各种规模的企业，实现高效沟通与自动化操作。

Use case scenarios

Explore inspiring success stories of diverse companies using LiveAgent to enhance customer satisfaction, loyalty, and revenue. From global travel agencies like SATUR to innovative startups like FrëschKëscht, discover how businesses thrive with tailored customer support solutions. Start your 14-day free trial today – no credit card required!

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搜索和替换

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