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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

客户努力分数 (CES)

什么是客户努力分数?

您的客户满意吗?他们对您的服务和产品满意吗?您可以通过客户努力分数——CES 衡量。CES 是一种衡量指标,反映了客户在与您的支持代理沟通,获得问题解决方案时必须做出的努力。

选择合适的问题问您的客户。然后根据客户回答计算客户努力分数百分比。有许多方法可以衡量,例如电子邮件或问卷调查。

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