The article discusses various topics related to customer service and marketing, such as splitting work orders, real-time chat rooms, and upselling. The splitting of work orders allows them to be assigned to appropriate departments according to the issue, while real-time chat rooms provide a platform for immediate communication. Upselling is a sales strategy aiming to encourage customers to purchase more expensive products or packages. Professional guidelines help employees adhere to ethical standards to ensure customer care. Additionally, the portal provides learning resources and support. The importance of customer service satisfaction and related resources and techniques are also discussed. LiveAgent offers a variety of support features to help businesses provide high-quality service and products.
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