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如何结束电子邮件(提示 + 模板)

由于当今大多数商务信函都是通过电子邮件处理的,因此在开始和结束电子邮件时都必须强调。然而,由于对电子邮件主题行和开头的所有关注,电子邮件结尾往往被忽视。

事实上,正确结束与业务相关的电子邮件与发送电子邮件一样重要。正确的电子邮件结尾会给收件人留下积极的最终印象,激励读者采取行动,确定发件人及其意图,并向收件人提供您的联系信息(这样他们很容易与您取得联系。 ) 继续阅读以了解有关如何适当结束商务电子邮件的所有信息,并利用我们的专业电子邮件关闭列表和适用于各种上下文的关闭行示例。

在电子邮件结尾应该写什么

  1. 结尾句

在您发送电子邮件之前,请确保它包含一个简短的结束语,以便在电子邮件的主要主题和您的签字之间顺利过渡。这条结束线可以表达您对收件人时间的感激之情,表明您愿意进一步沟通,是号召性用语,或者是表明您期待回应的声明。

2. 结束

除非您与收件人非常接近,否则每封商务电子邮件都需要专业的结束,根据您拥有的关系类型和沟通的背景,可以是正式的或随意的。最常用的电子邮件签收是“问候”和“最佳”,但我们准备了完整的示例列表(如下),包括正式的和非正式的。

邮件模板自定义
自定义邮件模板

3. 写上自己的名字

如果您是第一次写信给某人,请务必在电子邮件签名中包含您的全名(名字和姓氏)。对于与同事或您已经认识并与之交换过多封电子邮件的人的对话,用您的名字签名就足够了。请注意,建议避免使用昵称签名,除非您的昵称广为人知并用于代替您的名字。

4、职位和公司

确保在您的电子邮件签名中添加您当前的职位和公司名称,以免混淆您的身份,尤其是当您向潜在客户发送冷邮件时。如果您正在申请工作,我们建议您不要在签名中留下您当前的就业信息(电子邮件和电话号码)。

第一封邮件

5、联系方式

即使您的邮件收件人已经知道您的电子邮件地址,在您的电子邮件签名中提供其他联系信息(例如您的直接电话号码)总是很有用的,因为有些人可能更喜欢通过其他通信渠道与您联系。

6、其他资源

您也可以考虑为您的签名添加链接。该链接可以是指向您的网站、您的 LinkedIn 个人资料或其他相关社交媒体帐户的链接、您想要推广的登录页面、您的在线作品集、您的在线日历或您最新的博客文章等。

邮件签名

结束电子邮件的示例和模板

专业的电子邮件签收和结束语

在决定使用哪种类型的签核结束您的企业电子邮件时,请考虑您向谁发送电子邮件以及原因。如果您不确定在特定情况下哪种签字最合适,最好选择更正式的结束语。 “Best”、“Regards”、“All of the best”和“Best Interests”是一些最安全的电子邮件结束用于,可用于所有情况和所有类型的电子邮件。以下是最常见和广泛使用的专业电子邮件关闭的更多示例:


正式的电子邮件结束语:

Regards,
Best regards,
Kind regards,
Best,
Best wishes,
With best wishes,
All the best,
Sincerely,
Yours sincerely,
Sincerely yours,
Yours faithfully,
Warm wishes,


随意的电子邮件结束语

Talk soon,
Until next time,
Cheers,
Take care,
Good luck,
Have a great weekend!
Have a wonderful day!
Have a productive day!
Enjoy your [day of the week]/week/weekend],
Happy [day of the week],
Happy holidays,
Hope this helps,


表示感谢的结束语:

Thank you,
Thanks,
Many thanks,
Thanks again,
Thanks so much,
Much appreciated,
With appreciation,
I appreciate your [help/ input/ feedback]
Thank you in advance,
Thanks for reading,
Thanks for your help,
Thanks for your consideration,
Thank you for your [patience/ time/ cooperation].


Peter Komornik

LiveAgent 结合出色的实时聊天、工单和自动操作,令我们得以向客户提供卓越的支持。

Peter Komornik,首席执行官
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电子邮件结束行示例

根据电子邮件的上下文,您还可以在签收前添加简短的电子邮件结束语。使用以下久经考验的电子邮件结束行之一,以确保您以积极的方式结束您的邮件,并让您的收件人知道您期待他们的回复或进一步对话。


Looking forward to hearing from you.
Looking forward to your reply.
Look forward to connecting soon.
I look forward to seeing you next week.
Hope to hear from you soon.
I would appreciate your reply.
Hope your week’s off to a good start.
Happy to help if you want to know more.
Please feel free to contact me anytime.
If you have any questions, please email or call me.
If there’s anything I can do to help you, just drop me a line
If there’s anything I can help you with, just let me know.
If I can be of any further assistance, please let me know.
I am at your disposal for any questions or concerns you may have.
You can reach me at [phone number] if there’s anything you’d like to discuss.
If you require any further information, you can schedule a call with me using this link.
Do not hesitate to contact us again if there’s anything we can help you with.
I look forward to doing business with you in the future.
I enjoyed working with you and look forward to…
Thank you once more for your help in this matter.
Thank you for taking your time.
Thank you for taking this into consideration.
I’d love to hear your feedback.
I’d really appreciate your feedback on …
Please let me know what you think.

如何结束冷销售电子邮件

对于任何销售专业人士来说,找出结束冷外展电子邮件的正确方法可能是一项挑战。以下是一些您可以在冷销售电子邮件末尾包含的内容的示例,以促使潜在客户回复:

“If you’d like to learn more about how [Company] can help you [reach specific goals], feel free to book a time in my calendar here: [link]. I look forward to hearing back from you.”

“Are you available for a 10-minute call on [date and time]? Just let me know what works best for you, I’d be happy to work around your schedule.”

“Do you have 5-10 minutes to discuss how we can help [their company] achieve [specific goals]? If so, how does your calendar look this week?”

“It would be great to hear your thoughts and even explore how this [solution/ tool/ strategy] would fit with [their company]. Do you have 15 minutes this week?”

“If you’d like to hear about this in more detail, I would happily spend 30 mins telling you everything you need to know. Just let me know if you have any questions or would like to have a more in-depth conversation.”

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如何结束销售跟进电子邮件

在任何冷电子邮件发送策略中,后续电子邮件都是必不可少的。以下是您如何结束销售跟进电子邮件以鼓励您的潜在客户回复,即使您之前尝试与他们联系不成功:

“If you are the appropriate person to speak with, what does your calendar look like? If not, who do you recommend I talk to?”

“Are you the right person to speak to regarding this? If not, could you help me find the relevant decision maker? I look forward to your response.”

“I would really like to have 20 minutes of your time as I feel we can really add value to your [area of operations]. Can we book a call or a meeting?”

“Have you given any additional thought to my proposal? I’d be happy to do a quick review of it on the phone and answer any and all questions you may have. What time would suit you for a quick conversation?”

“Please let me know when you have had a chance to take a look at this info and would like me to give you a call to discuss. I’d be happy to answer any questions you have.”

如何结束购买后/客户欢迎电子邮件

购买后电子邮件 and 和客户欢迎电子邮件是电子邮件营销活动中最重要的一些电子邮件,旨在建立长期的客户关系。对于这些类型的电子邮件,您的电子邮件结束语可能如下所示:

“Thanks again for shopping with [Brand]. If you have any questions or need help – let us know! We’ll do everything we can to make sure you love your experience with us.”

“If we ever fail to live up to your expectations with the quality of our products, delivery times, or anything else – you can always reach out to our customer support team at [email] or [number].”

“If you’re interested in learning more about your product, feel free to contact me or anyone else on our support team at any time. We’re always here to help you in any way we can.”

“I’d love to hear what you think of [product] and if there is anything we can improve. If you have any questions, please reply to this email. I’m always happy to help!”

“Thanks again for signing up for [product/ service]. We’re always around and love hearing from you. If you ever need help, have ideas, or just want to say hello, please get in touch, and we’ll get back to you within a few hours.”

如何结束客户服务电子邮件

当您结束客户服务电子邮件时,鼓励您的客户联系他们,以防他们有任何其他问题、问题或疑虑总是一个好主意。您还应该向他们保证您随时准备提供帮助。以下是一些有用的示例,您可以使用它们来整理客户服务电子邮件:

“I will get in touch with our product team and will get back to you within thirty minutes with a complete answer. In the meantime, let me know if you have any more questions, comments, or concerns.”

“We love to help our customers get the best out of our products. If there’s anything else we can assist you with, don’t hesitate to reach out.”

“Please, let us know if you still cannot [ … ] so we can help you solve this issue and make sure you enjoy your [tool/ app] as soon as possible. Thanks again for contacting us, we’re always happy to help.”

“We’re always here to answer any questions or concerns you may have. Please feel free to contact our support team at [phone number], or reply to this message and we’d be more than happy to help.”

“We would be grateful if you would leave a review on our Facebook page as your insights could help others that are in your shoes. Thanks again for letting us know and feel free to contact us in case you have any questions.”

如何结束客户道歉电子邮件

在撰写客户道歉电子邮件和与生气的客户打交道时,您应该在电子邮件末尾再次重申您的道歉,并表示感谢他们的耐心和理解:

“Once more, I sincerely apologize for the inconvenience. Please contact our customer support team for any further concerns you might have – our agents are always here to help.”

“I have relayed your feedback to the rest of the team and can assure you that this mistake won’t happen in the future. That said, if there’s anything else I can help you with at the moment, please feel free to reach out and I would be more than happy to help.”

“Thank you again for your patience and for bringing the issue to our attention. In the meantime, we’re going to give you [details of your offer] as an additional apology. If there are any other issues that need to be addressed, please don’t hesitate to contact us.”

“Thank you for your patience and understanding. Rest assured, we are doing everything in our power to not let this happen again. If you have any more questions or come across any other issue, let me know, I’ll be happy to help.”

“Once again, accept our apologies. We sincerely appreciate your understanding in this matter. Please feel free to reach out to me with any questions you may have – I’m just an email away!”

总结

电子邮件结尾通常只是一个结束语或一个简短的句子,然后是您的签名,但找到合适的词和正确的语气来结束您的电子邮件通常需要大量的思考。您如何结束电子邮件实际上会对收件人回复电子邮件的决定产生巨大影响。知道如何结束专业电子邮件是高效商务沟通、给读者留下积极印象并提高电子邮件回复率的关键。如果您不确定如何结束下一封商务电子邮件,上述电子邮件关闭示例可能会派上用场。

关于电子邮件结尾的常见问题

为什么电子邮件关闭很重要?

由于电子邮件结尾是收件人阅读的最后一行话,因此可以成为影响他们回复速度的激励因素 – 或者他们是否会回复。通过礼貌、专业和适当的方式完成您的电子邮件,您更有可能收到积极的回复。

哪些签收不适合企业电子邮件?

即使您与收件人的关系是随意的,在任何类型的业务交流中都应避免不专业的结束。这些“不专业”的结尾包括“祝你有美好的一天”(或其他任何带有宗教色彩的东西)、“和平!” (或任何其他俚语)、“Thx”(或任何其他缩写)、“稍后见”(或任何其他非正式的签名)、“你的真心”/“爱”(或任何其他暗示奉献的东西)。

您应该如何格式化电子邮件结束?

虽然以专业的方式结束商务电子邮件很重要,但正确的格式对于留下良好的最终印象也至关重要。确保在结束语后包含一个逗号,然后添加一个空格并输入您的全名,然后是您的职位、公司和您要提供的任何联系信息。

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