This text discusses various topics related to customer service and marketing, including ticket splitting, real-time chat rooms, and upselling. It emphasizes the importance of following ethical guidelines and provides resources and support for employees. The text also highlights LiveAgent as a customer service software with features such as a customer portal, data migration, and system status. It explains the concept of ticket splitting and email loops, and how they can improve efficiency and customer satisfaction. Additionally, the text mentions the importance of differentiating pages for different customer needs. Overall, LiveAgent offers multiple support features to help businesses provide high-quality service and products.
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