Use attributes in format region_from and region_to= to change the languages showing in language switcher. Available regions are: europe_from europe_to
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.
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“name”: “Should I answer every question about a product/service?”,
“text”: “As a rule of thumb, no question sent directly to your inbox or asked in social media comments should go unanswered. If you don’t answer these types of messages, your clients may feel ignored.”
“name”: “If a few users repeat a particular question, can I send them the same answer?”,
“text”: ” It’s best to try to personalize your communication a little, for example by greeting the sender, using their first name, and then pasting the answer after this simple customization. However, if your social media inbox receives thousands of questions per month, it may be more efficient to simply send users links to the corresponding answers.”
“name”: “How fast should I respond to a question about products or services?”,
“text”: “It’s advisable to answer all questions from customers as fast as possible. Even if it’s not a complaint or a critical inquiry for a user’s ability to use your product or service, your customer service team should aim to answer questions within minutes of receiving them. ”