什么是在线客户服务?
在线约谈是一种在线帮助形式,用来回答客户的询问和问题。它是企业向使用其产品的用户提供的在线帮助。客户服务使用特定工具帮助客户。这些工具往往包括实时会话、电话、电子邮件和社交媒体。
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