视频概述内容。
in this video tutorial I will show you
how to set up rewards in badges badges
create a fun and engaging workplace with
badges the productivity in the office
naturally increases people love
collecting and holding on to rewarding
badges and try to shake off the negative
ones as soon as possible let's start
with customizing badges navigate to
configuration system gamification and
click on badges now you see the list of
badges in your live agent all badges are
in an active mode by default you can
disable badges you don't want by
clicking on disable or edit their images
names and descriptions by clicking on
edit by clicking the edit badge you can
also find out when will be the badge
assigned to an agent and how often it's
evaluated for example live agent will
assign the Speedy Gonzales badge to a
support rep whose average response time
to the ranking chats was fastest in the
day before if you have any questions
don't hesitate to get in touch with us
via email support at la desk.com thanks
for watching
在LiveAgent中通过奖励和徽章提高生产力
LiveAgent提供奖励和徽章,将客户支持操作游戏化。该功能为客户支持团队的日常活动增添了乐趣和竞争元素。通过用徽章和奖励奖励代理的成功,团队会更有动力在提供客户支持方面追求卓越。然而,奖励和徽章的好处并不局限于代理。它还可以对客户产生积极影响,因为该特性提高了解决问题的速度和准确性。有了奖励和徽章,代理就会有成就感,他们会更有效率地工作,确保客户问题得到及时和满意的解决。这可以提高客户保留率,并在客户心目中树立积极的企业形象。
Join our community of happy clients and provide excellent customer support with LiveAgent.
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