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Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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自定义状态

什么是自定义状态？

已打开、已解决、新的、已关闭等。这些是默认的工单状态，反应了工单的解决状态。客户和客户代表都可以看到这些状态。企业各不相同，它们的流程也有所区别。因此在某些情况下，企业需要特殊的工单状态。

自定义状态
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