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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

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未分配的Ticket

什么是未分配的Ticket?

Ticket可以通过另一个代理或使用自动化规则从其处理程序来手动取消分配。在某些情况下，Ticket最好保持未分配，但仍然属于部门或被做好标签。

代理可以通过“转移”功能取消Ticket，选择“转移到部门”，发送到：未分配。

未分配的Ticket
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