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Language switcher

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Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

队列

什么是队列?

队列是您的支持员工收到的信息列表。客户可以通过 Facebook、Twitter、电子邮件等提出问题。消息将显示在队列中。企业支持团队的大部分时间用于在队列中帮助客户更好地解决遇到的问题。

您也可以在队列中筛选特定代理。例如,某位代理或许对某个特定产品的知识更加丰富,因此他将被分配解决关于这一产品的问题。这样可以提高客户满意度水平。

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