免费试用

Language switcher

–Hidden comment

Use attributes in format region_from and region_to= to change the languages showing in language switcher.
Available regions are:
europe_from europe_to
asia_from asia_to
mideast_from mideast_to
america_from america_to

Example:
europe_from=0 europe_to=22 will put all languages (ordered in language switcher settings) from 1 to 21 to Europe region:
asia_from=22 asia_to=25 will put all languages from 23 to 24 (so only 2) into Asia region.

电子邮件工单

什么是电子邮件工单?

电子邮件是企业最喜爱的客户支持途径。电子邮件支持代理经过培训不仅能够处理、追踪、整理电子邮件,还能根据重要性为它们排序并分配给不同部门。这项工作十分具有挑战,可以导致糟糕的支持服务。

代理筛选出重要的电子邮件,优先处理。追踪工单状态也是代理的工作,当工单被解决时可以将状态改为关闭。有些工单可能需要分配给不同员工处理,这项工作也是由电子邮件工单部门的代理负责。

返回术语表 免费创建账户

Our website uses cookies. By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy.