定价
为您的团队选择合适的计划
开始30天免费试用。无需信用卡。随时升级、降级或取消。
Trusted by leading companies worldwide
Small business
Affordable ticketing platform for smaller support teams
AI UNLOCKED
$15
per agent/month billed annually- Ticketing
- Live chat
- Knowledgebase
- Customer Portal
- Contact forms
- Automation rules
- Integrations
- Multiple language support
- AI Answer Assistant
- AI Chatbot
Medium business
A versatile and balanced plan for full-scale customer support
AI UNLOCKED
$29
per agent/month billed annually- Everything in Small plan
- Call center & IVR
- Time Rules
- Reports
- Proactive chat invitations
- Agent ratings
- Sound configuration
- Service levels (SLA)
MOST POPULAR
Large business
An all-inclusive plan with all features and capabilities
AI UNLOCKED
$49
per agent/month billed annually- Everything in Medium plan
- SSO
- Custom roles
- Time tracking & Audit log
- Audit log
- Viber
Enterprise
A full-scale solution with extra support & exclusive services
AI UNLOCKED
$69
per agent/month billed annually- Everything in Large plan
- Almost unlimited
- Dedicated account manager
- Priority support
- Assisted channels integration
- Branding Free
- Custom billing setup
- Service review call and reports
- Scheduled release management
30 days free trial
No credit card required
Upgrade & pay as you go
No contracts
Cancel any time
Compare plans
Check out our plan comparisons and select the best one for you
Small business | Medium business | Large business | Enterprise | |
|---|---|---|---|---|
$19
/month | $35
/month | $59
/month | $85
/month | |
| Pricing | ||||
Per agent/month billed annually Annual pricing is billed yearly and calculated based on the number of agents you add to the system. If you add more agent seats during the year, a top-up request will be generated at the same reduced rate. | $15 | $29 | $49 | $69 |
Per agent/month billed monthly Monthly pricing is billed monthly and calculated based on the number of agents you add to the system. If you add more agent seats during the month, a top-up request will be generated at the same reduced rate. | $19 | $35 | $59 | $85 |
| Communication channels | ||||
Customer Portal Gives you the opportunity to create an unlimited amount of separate customer portals, where each one of them can have its own unique design, settings, and content. | ||||
Contact forms – Contact us buttons Customizable contact buttons that can be embedded on your website | 3 | 10 | 50 | 200 |
Contact forms – In page Full contact forms that can be embedded directly in web pages | 3 | 10 | 50 | 200 |
Slack notifications Receive a Slack notification every time you receive a new ticket or a ticket response in LiveAgent. | ||||
Customer forum Create an online community forum for your users. Empower them to ask questions, provide answers, and lead discussions. | ||||
Email ticketing – Incoming email accounts Smart email ticketing ensures no emails get lost or remain unanswered. Our ticketing system also prevents duplicate responses with the agent collision detection feature. | 3 | 10 | 150 | 500 |
Email ticketing – Outgoing email accounts Smart email ticketing ensures no emails get lost or remain unanswered. Our ticketing system also prevents duplicate responses with the agent collision detection feature. | 3 | 10 | 150 | 500 |
Live chat button Gain customer trust and boost sales with personalized, real-time live chat support. | 2 | 5 | 50 | 100 |
Proactive chat invitations Automatically invite visitors to chat based on their behavior | ||||
Call center Utilize call center to efficiently manage and handle customer interactions. | ||||
Feedback buttons Encourage customers to send you new ideas and Feedback for future development. | ||||
Viber Respond to Viber messages directly from your LiveAgent dashboard. | $39/month | $39/month | ||
Twitter Monitor unique keywords and respond to Tweets that require action. All responses made from LiveAgent are sent as Tweets. | $39/month | $39/month | ||
Facebook Respond to Facebook messages, posts, comments, or mentions directly from LiveAgent. | $39/month | $39/month | ||
Instagram Integration with Instagram Direct Messages for customer support. Instagram integration is not possible without having Facebook integration. | $39/month + $19/month | $39/month + $19/month | ||
WhatsApp Integrate your WhatsApp number with your LiveAgent ticketing system and use it to reply to WhatsApp messages within the ticketing system. Note: The integration currently works only with Twilio and 360dialog providers. | 3 numbers | 3+ numbers | ||
Video call functionality Increase outbound sales and improve customer satisfaction with our video call feature. Get personal, and don’t forget to smile! | ||||
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Frequently asked questions
- LiveAgent的定价是多少？
LiveAgent提供具有市场竞争力的经济实惠定价计划。该软件因其广泛的功能集和集成生态系统而备受赞誉，提供卓越的性价比。
- LiveAgent是否提供免费试用？
是的，LiveAgent提供30天免费试用，无需信用卡，让您在承诺付费计划之前测试所有功能。
- LiveAgent应用程序的成本是多少？
LiveAgent提供三个订阅层级：小型订阅每个代理15美元，中型订阅每个代理29美元，大型订阅每个代理49美元。Android和iOS移动帮助台应用程序包含在每个订阅中，无需额外费用。LiveAgent为每个订阅提供30天免费试用。
- LiveAgent中的集成成本是多少？
LiveAgent提供三个订阅计划（小型15美元/代理、中型29美元/代理、大型49美元/代理），API和集成包含在每个订阅中，无需额外成本。所有订阅均可获得30天免费试用。
- 免费试用有什么作用？
注册LiveAgent桌面软件的免费试用时，您可以深入了解云的运作方式。它教您如何增强业务和客户支持系统。在这里，您将发现如何使用所有可用功能来帮助您组织电子邮件通信、高效解决工单并提供更好的客户体验。
- 我如何获得免费试用？
注册测试LiveAgent桌面软件非常简单。您可以下载该软件的免费试用版本，它将带您进入一个简单的注册表单。在那里，您将提供基本信息，如您的全名、商务电子邮件和公司名称。
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Deliver exceptional customer support across multiple channels and automate your customer service with LiveAgent.
